Who we are and what we believe in
What we do
Our goal is to make it easier for everyone in the company to gather and give feedback and to translate insights into meaningful improvements. Over the years, we have therefore developed various approaches for employees, teams and companies to work continuously with feedback. Feedback on their own work, on teamwork and on organisation-wide and strategic issues. Always with the goal of making it easier for everyone in the organisation to provide the best experience for the customer.
A strategic KPI for customer centricity.
With these approaches we create a framework for feedback in the company. We provide the necessary competencies for constructive feedback and help employees and companies learn from the feedback and implement effective improvements, thereby creating a sustainable feedback culture throughout the organisation.
Where we work
The feedback tools were developed while working for the Swiss telecommunications company Swisscom – each of them out of a practical need. Thanks to their success and for them to benefit other companies, these tools have now found a new home at Creaholic.
Creaholic is an innovation factory founded in 1986 by the inventor of the Swatch Elmar Mock. We support companies from all industries in becoming innovative. We invent new products and technologies, enable our customers to establish a corporate culture of innovation and help them discover new business opportunities. Curious? Click here for the Creaholic website.